Frequently Asked Hospice Care Questions
Hospice care is for people with a life-limiting illness. It focuses on comfort and quality of life. This can include traditional services, such as pain management and hygiene assistance, to more unconventional care, including pet and music therapy. At Valley Oaks Hospice, our care advisors also offer emotional support to the patient’s family.
First, please contact us at (626) 671-4449. We are happy to answer any preliminary questions you may have. We will also arrange a patient assessment and a family and caregiver consultation. After that, our medical director will work with our team of care advisors to develop a plan personalized to the patient’s needs, such as the need for a companion, personal care, spiritual services, and more.
Hospice services are covered by Medicare and most health insurance plans. Please check with the patient’s insurance provider to confirm, or call us at (626) 671-4449 to discuss further.
While we focus on providing care in the home setting, hospice is a model of care that can be delivered in other healthcare settings as well. The patient's care is coordinated with the patient's primary physician and our interdisciplinary team.
As many patients will be experiencing pain, suffering from illness, as well as experiencing a whole host of other symptoms due to their condition. Our goal at Valley Oaks Hospice is to ensure that our patients are comfortable, and experience as little distress as possible from their illness. We will make sure to consult with the patient’s physician to ensure the most appropriate amount of care and attentiveness. This includes making sure that the patient receives the proper medication, therapies, and any other doctor recommendations are carried out and administered properly in accordance with the client’s care plan. Our Orange County hospice care team will also revisit the care plan and continue speaking with the doctor so that we know when plans and goals do change.
At Valley Oaks Hospice, the medical director coordinates care witha team of nurses, aides, social workers, chaplains or rabbis, and volunteers, depending on each patient’s individual needs. We complete comprehensive state and national background checks on every single care advisor and volunteer at Valley Oaks Hospice. We want you to be confident in the people providing hospice care to you or your loved one.
Yes, we will care for patients wherever they reside. Although nursing facilities provide several services to their residents, Valley Oaks Hospice can offer specialized care that patients do not already receive. We can work with the facility to coordinate our visits.
The length of time for hospice care eligibility is typically for patients whose life expectancy is less than six months. Depending on the patient’s insurance, sometimes hospice care can even be covered for up to an entire year. We encourage patients to come to us right away to ensure that they receive the quality care that they need.
Our care advisors visit patients on a weekly basis, or as often as needed. We also provide continuous care for patients when necessary. We tailor care to each patient’s needs.
Care is available 24 hours a day, 7 days a week—and that includes holidays. You can reach us any time you need us, because your peace of mind is our priority.
We are fully licensed, and every care advisor—from nurses to aides to volunteers—is thoroughly screened, including comprehensive state and national background checks. We are accredited by the Better Business Bureau, as well as The Joint Commission, a non-profit organization dedicated to evaluating health care programs and facilities. We are also affiliated with the Alzheimer’s Workplace Alliance, and we are a member of the North Orange County Chamber.
Don’t see your question here? We’re always happy to provide more answers. Call us at (626) 671-4449 today.